Your ICBC insurance renewal is approaching, but you still owe money to ICBC (Insurance Corporation of British Columbia), a provincial government Crown corporation. Can you renew your policy, or will the outstanding balance prevent you from getting insurance?
The answer depends on the type of debt and any restrictions placed on your account. Under B.C. law, ICBC may refuse an insurance application while certain motor vehicle debts remain outstanding. A missed Autoplan payment can also leave you unable to use an ICBC payment plan, even if you are still allowed to purchase insurance by paying the premium in full.
If your renewal is coming up, check your account early. This gives you time to determine what you owe, make any required payment and speak with an Autoplan broker about completing your renewal.
Can you renew ICBC insurance with outstanding debt?
ICBC may refuse to issue insurance when someone has certain unpaid ICBC debts. These can include unpaid Autoplan premiums, driver penalty premiums, vehicle-related fines and some amounts arising from claims.
The exact effect depends on what you owe and the status of your account. In some cases, you may need to pay the outstanding balance before you can renew. In others, you may still be able to buy insurance but will have to pay the new premium in full because you are no longer eligible for monthly or quarterly payments.
The Insurance (Vehicle) Act gives ICBC several ways to collect qualifying motor vehicle debt, including refusing an application for insurance while the debt remains outstanding.
Because different debts may be treated differently, contact ICBC or an Autoplan broker before assuming that you can or cannot renew.
What happens if you miss a payment on your ICBC payment plan?
A single missed payment does not immediately end your insurance.
If ICBC cannot withdraw your monthly payment, it will generally try again within three to five days. A service charge applies. If the payment remains outstanding the following month, ICBC will attempt to withdraw two payments plus the service charge.
If that attempt is also unsuccessful, your payment plan goes into default. ICBC bills you for the remaining policy balance, including the overdue amount and another service charge. Interest is added after 30 days.
Your insurance initially remains in place, but you are removed from the payment plan. If the balance continues to go unpaid, ICBC may cancel your optional coverage and use a bailiff to recover the active licence plates from your vehicles. Recovering the plates would also invalidate the Basic Autoplan coverage connected to them.
You can find the current rules on ICBC’s payment plan debt page.
What does cash-only status mean?
If you default on an ICBC payment plan, or have two missed payments within two years, ICBC may place you on a cash-only basis for at least one year.
Cash-only status does not necessarily mean that you cannot purchase insurance. It means that you cannot finance your new premium through ICBC’s regular monthly or quarterly payment plan. You will generally need to pay the required premium using an accepted form of payment when you buy or renew your policy.
After one year, you may become eligible for six-month financing. If you complete that six-month period successfully, you may then qualify for a regular payment plan.
This distinction is important. Paying an existing ICBC debt does not always restore access to monthly payments immediately. You could still have a cash-only restriction after clearing the balance.
What types of debt can affect an ICBC renewal?
“ICBC debt” can refer to several different obligations, including:
- Unpaid Autoplan insurance premiums
- Returned or missed payment-plan withdrawals
- Driver Penalty Point Premiums
- Driver Risk Premiums
- Vehicle-related tickets and fines
- Unpaid vehicle registration or licensing fees
- Certain amounts ICBC is entitled to recover after paying a claim
- Court judgments or restitution orders payable to ICBC
The consequences can vary by debt type. If you do not recognize an amount or are unsure why it appears on your account, contact ICBC for an explanation before making assumptions about your renewal eligibility.
You can sign in to My ICBC and open the “Billing & payments” section to see debts that are available for online payment.
Can bankruptcy eliminate ICBC debt?
Some ICBC debts can be included in a bankruptcy, but the answer depends on what caused the debt.
Under Canada’s Bankruptcy and Insolvency Act, filing for bankruptcy creates a stay of proceedings for most unsecured debts. This generally stops creditors from continuing collection actions such as lawsuits and wage garnishments while the bankruptcy is underway.
Once a person receives a bankruptcy discharge, most debts that are claims provable in bankruptcy are released. ICBC debt has been treated as unsecured debt in bankruptcy proceedings in B.C., which means some ordinary ICBC debts may be discharged.
There are important exceptions. Court-imposed fines, penalties and restitution orders are among the debts that generally survive a bankruptcy discharge. Debts connected with fraud or fraudulent misrepresentation can also be excluded from a discharge.
Because ICBC debt can arise in many different ways, do not assume that filing bankruptcy will eliminate a particular balance. A Licensed Insolvency Trustee can review the nature of the debt and explain whether it is likely to be included.
Can a consumer proposal reduce ICBC debt?
A consumer proposal may also be an option if you have substantial unsecured debt and cannot afford to repay it in full.
A consumer proposal is a form of formal debt relief administered by a Licensed Insolvency Trustee. You make an offer to your unsecured creditors to repay a percentage of what you owe, extend the repayment period or both.
A consumer proposal can reduce ICBC debt and last for up to five years. Once it is filed, a stay of proceedings generally stops unsecured creditors from continuing collection actions covered by the proposal.
Eligible ICBC debt can potentially be included along with other unsecured debts. However, debts that are excluded from a bankruptcy discharge, such as certain court fines and fraud-related debts, require special consideration and may not simply disappear through a consumer proposal.
If financial problems extend well beyond an ICBC balance, a Licensed Insolvency Trustee can explain whether a consumer proposal, bankruptcy or another repayment option is appropriate.
Can you renew your driver’s licence if you owe ICBC money?
Vehicle insurance renewal and driver’s licence renewal are separate transactions, although ICBC debt can affect both.
ICBC says unpaid provincial violation tickets, penalty-point premiums and Autoplan debt could affect your ability to renew or upgrade your driver’s licence. If you have outstanding debt, ICBC recommends contacting Account Services before booking a licensing appointment.
This means that resolving your insurance renewal does not automatically confirm that you are eligible to renew your driver’s licence. Check both if they are due around the same time.
How can you pay ICBC debt?
ICBC provides several payment methods.
Online through My ICBC
Sign in to My ICBC and select “Account,” followed by “Billing & payments.” Under “Money owed to ICBC,” select “Make a payment.”
Online payment may be unavailable for some debts, including debt connected to a jointly owned policy or a policy registered to a company.
At an Autoplan broker or ICBC location
You can make eligible payments in person at an Autoplan broker, driver licensing office or Service BC centre. Accepted payment methods depend on the location and type of payment.
By mail
You can return the remittance slip from your ICBC invoice with your payment. Allow enough time for ICBC to receive and process it.
ICBC says online payments generally appear on an account within 10 minutes. Payments made in person normally appear within 24 hours, while mailed payments can take approximately two weeks.
If your insurance expires within two weeks, ICBC recommends paying with guaranteed funds at an Autoplan broker, driver licensing office or Service BC centre instead of mailing the payment.
Can you make payment arrangements with ICBC?
ICBC’s Autoplan payment plan should not be confused with an arrangement to repay debt that has already gone into default.
The regular Autoplan plan finances a current insurance premium through monthly or quarterly withdrawals. Once that plan defaults, the remaining policy balance becomes debt and the customer may be placed on a cash-only basis.
B.C. law allows ICBC to accept instalment payments for certain types of debt. However, there is no standard repayment amount that applies to every ICBC debt.
If you do not have enough money to pay an outstanding balance in full, contact ICBC Account Services at 604-661-2723 or 1-800-665-6442 to discuss your account. An Autoplan broker can help you understand your insurance and renewal options, but the broker cannot forgive ICBC debt or guarantee that ICBC will accept a repayment arrangement.
For serious financial difficulties involving multiple debts, consider speaking with a Licensed Insolvency Trustee or qualified legal professional about your options.
What if you disagree with an ICBC debt?
If an amount on your account appears incorrect, start by contacting ICBC and asking for an explanation of where the debt came from.
The appropriate dispute process depends on the type of debt. For example, ICBC provides internal review options for vehicle-claim disputes. Depending on the type of dispute and the amount involved, some matters may eventually be heard by the Civil Resolution Tribunal, Small Claims Court or the B.C. Supreme Court.
This does not mean every disputed ICBC balance can simply be taken to Small Claims Court. The correct process depends on what generated the debt, so consider obtaining legal advice if a significant amount is in dispute.
What should you do before your renewal?
Start by checking My ICBC for outstanding balances. If a debt appears, find out what it relates to and whether it must be cleared before your insurance can be issued.
Try to address the problem well before your current policy expires. Processing delays could leave you unable to complete the renewal on time. Do not drive after your insurance expires or after ICBC has cancelled coverage or recovered your licence plates.
Once any applicable restrictions have been resolved, an Autoplan broker can help you review your coverage and complete the renewal. ICBC allows eligible policies to be renewed as early as 44 days before expiry.
Prepare for your ICBC renewal
Owing ICBC money does not produce the same result in every case. ICBC may refuse to issue insurance for certain outstanding motor vehicle debts, while a payment-plan default may allow you to purchase insurance only on a cash-only basis.
If the debt has become unmanageable, bankruptcy or a consumer proposal may deal with some ICBC debts, although certain obligations such as court-imposed fines can survive insolvency proceedings.
Check your balance early, confirm any restrictions with ICBC and arrange payment before your policy expires. Once your account is ready for renewal, King Insurance can help you review your options and complete your ICBC insurance renewal.
About King Insurance
King Insurance can help you renew your ICBC Autoplan policy and review the coverage available for your vehicle. Our insurance professionals can explain your coverage and payment options so you can make an informed decision based on your needs and budget.
Ka Hing Cheung is proud to work in Canada’s insurance industry, helping people manage risk and protect what matters most. Ka Hing is committed to ongoing learning and enjoys helping customers find the right coverage for life, home or car insurance, at the best available rate, while making sure they understand their options clearly.
Related Links
Your Guide to a Smooth ICBC Insurance Renewal
https://kinginsurance.ca/your-guide-to-a-smooth-icbc-insurance-renewal/
Moving to British Columbia: What You Need to Know About ICBC
https://kinginsurance.ca/moving-to-british-columbia-what-you-need-to-know-about-icbc/
ICBC: Payment Plan Debt
https://www.icbc.com/insurance/buy-renew-cancel/insurance-payment-plan/payment-plan-debt
ICBC: Prepare for Your Renewal
https://www.icbc.com/insurance/buy-renew-cancel/renewal-reminder
